I Can Do This!
After speaking with several Dexcom support/tech people, I called last week and requested a replacement Dexcom as the USB cover fell off of mine at some point last month.
I’m pretty careful with it. You have to be. It’s a slippery little sucker and tends to slide out when you least expect it. I take it out of my pocket when using the bathroom. It hasn’t fallen into anything (nope, no toilet baths for my Dexcom!). Two boxes in one day! New Dexcom and a replacement sensor!
I wasn’t too concerned about not having the cover at first but, then I thought about the “fuzz” in my pockets. It’s winter. It’s usually snuggled in a pocket with a couple of Kleenex tissues. I’m not ready to be without it if it suddenly decided to not charge due to fuzz.
So, I called for the third time. The first call was not good. She (un-named) said I’d have to give them my credit card info and if they determined that it had been dropped or dunked, I’d be charged. Second call was better but I still held off. Then others chimed in that there had been others with the same issue and so, I now have a new one.
It’s sitting on my dresser because, I’m not going to switch it out until this sensor dies.
Life is good, in spite of our NH snow. We had a foot last weekend (that looks very strange – we had a foot?) and it’s supposed to snow again tomorrow.
A first for me – the fun message, “Sensor Failed.”
Well, shoot. I just put it in Saturday morning.
So I called Dexcom and they’re sending a replacement; and then I popped in a new one. You have no idea how much writing “popped in a new one” makes me chuckle. My first Dexcom insert was less than speedy, very sweaty and at one point I had visions of driving myself to the ER to get the damn inserter off of me. That was back in July and I’ve gotten much better at this stuff.
But I still do not like putting in or popping in a new one.
The initializing issue has stopped since I began using the black case instead of the cute blue skin. Maybe I’ll try to use the skin again once it warms up here in NH. (Dexcom said it was probably a static electricity issue.) We had 5 inches of snow yesterday so it might take awhile…
If I was in a d-funk, today would have been awful, awful, awful.
I’m not in a d-funk but I am pretty ticked off with my Dexcom. Last week’s sensor wasn’t so great so I took it off on the seventh day.
The newest one is almost, maybe even more so, as annoying. My morning tune that stayed stuck in my head was “Tossing and Turning.”
And I owe it all to my Dexcom. At 2am it said, “Beep, beep, buzz buzz. You are at 55.” Not! One hour later, it did the same bbbb and said I was at 230. Nope.
What I was though, in the morning when I woke up, was very, very tired. I decided that was it – 4 days of this was enough and I was going to change it. (I hate inserting a new one – really, really hate.) Tested in the kitchen first thing and darn it, the meter and the Dexcom were in PERFECT agreement. I didn’t change it and today has been much better.
But it’s still raining. And it’s cold. And it’s supposed to snow.
And I’m whining here but you need to know that while I was feeling sorry for myself in the early hours of this day, I honestly did think about the parents who are up each night checking their d-children. If I had a child with diabetes, I would be up during the night to check also. (I’d be younger, too…)